Terms of service
1. Seller information
This e-commerce website is operated by:
Vertical Sport S.r.l.
Via Giovanni Segantini 7
38062 Arco (TN) - Italy
VAT No. IT02073010221
Email: info@verticalshop.eu
Phone: +39 0464 350405
2. Acceptance of the terms
By placing an order on www.verticalshop.eu, the Customer declares that they have read and fully accept these General Terms and Conditions of Sale.
These terms govern the sale of products marketed through www.verticalshop.eu and may be updated at any time without notice. The terms applicable to an order are those published on the website at the time of purchase.
3. Products and availability
The products on the website are described and illustrated as accurately as possible. However, any errors, omissions or differences from the images shown do not constitute an essential element of the contract.
Product availability is updated regularly but cannot be guaranteed in real time. If a product becomes unavailable after purchase, the Customer will be promptly informed and may choose between a refund or a replacement product.
4. Product images
The product images published on Verticalshop.eu are for illustrative purposes only.
Any differences in colour, shape, technical details, packaging or accessories compared with the actual product may result from manufacturer updates, the settings of the device used by the Customer, or supplier availability.
Such differences do not constitute a lack of conformity and cannot be grounds for a complaint.
5. Purchase procedure
The Customer can purchase the products in the online catalogue by following the guided procedure available on the website.
Successful receipt of the order is confirmed by an automatic email containing:
- order number;
- summary of the products purchased;
- total amount;
- Customer details;
- delivery address.
The Customer must check that the details are correct and promptly report any errors.
6. Conclusion of the contract
The contract is deemed concluded when Vertical Sport S.r.l. accepts the order and sends confirmation to the Customer by email.
Vertical Sport S.r.l. reserves the right not to accept orders that are incomplete or irregular, or where products are unavailable.
7. Prices
All prices published on the website are in Euro (€) and include VAT, unless otherwise stated.
Shipping costs are calculated automatically during checkout and shown before the order is confirmed.
8. Payment methods
The following payment methods are accepted on www.verticalshop.eu:
- Shopify Payments;
- Credit and debit cards;
- PayPal;
- Advance bank transfer.
Where required, the order will be processed only after payment has been confirmed.
9. Limitation of liability
Vertical Sport S.r.l. shall not be held liable for any delay in or failure to perform the contract due to force majeure, unforeseeable events or circumstances not directly attributable to the company.
The Customer shall have no right to compensation for indirect damage, loss of profit or consequential damage arising from the use of the products purchased.
10. Governing law
These terms are governed by Italian law.
Any dispute shall be subject to the jurisdiction of the court established by the applicable consumer protection legislation.